HEAD OF SALES & DEPOSIT (H/F)

Job description

MAIN
RESPONSIBILITIES

1. SALES AND DEPOSIT GROWTH

·                        
Develop and execute comprehensive strategies to drive
deposit growth, attaining monthly,
quarterly, and annual sales objectives.

·                        
Analyze the performance of deposit
mobilization and sales of financial services

·                        
Develop and manage deposit portfolio in
line with the bank orientation

2. PERFORMANCE MONITORING

·        
Establish clear Key Performance Indicators (KPIs) and
performance metrics; regularly evaluate team and individual performance,
providing constructive feedback and support to enhance results.

·        
Ensure achievements of monthly targets per
products and per segment

·        
Analyze the performance of deposit
mobilization and sales of financial services

3.     CUSTOMER
RELATIONSHIP MANAGEMENT

·        
Cultivate
customer loyalty and satisfaction by fostering a customer-centric sales
culture.

·        
Develop
targeted strategies for client acquisition, retention, and cross-selling
opportunities.

·        
Collaborate
with Network, marketing and product teams to design tailored offerings and
promotional campaigns that address customer needs.

4. ORGANIZATION & CONTROLS

·        
Assist
/propose clients’ segmentation by needs and concentration

·        
Participate to the definition of Bank
strategy for deposit & financial services

·        
Assist in
creation and/or update of processes, procedures, guides related to all services
and products under his responsibility.

·        
Ensure
existence of appropriate controls and the compliance of the users (permanent
& periodic controls) with all regulation of the country

·        
Assist the
Network to define or adapt deposit team for more efficiency

·        
Develop tools
& documents to enhance and assist productive staff on their daily
activities

5. PRODUCT DESIGN & UPDATE

·                    
Partner with
product teams to conceptualize and launch innovative deposit products that align
with customer preferences and industry trends.

·        
Support
/propose product design and in the development of promotional strategy
& campaign

·        
Dynamic and periodical review of product
features as regards of the market changes

·        
Internal and external feedback on
financial services effectiveness to ensure seamless services

·        
Focus group for new product need
/adjustment of existing products

·        
Propose /participate to training on
features of new products and any changes in existing products

·        
Update procedural tools needed towards
deposit mobilization and financial services

5.        REPORTING AND ANALYTICS

·        
Oversee
the preparation of comprehensive sales reports, deposit growth analyses, and
forecasting to inform strategic decision-making.

·        
Leverage
data-driven insights to refine sales strategies, pinpoint areas for
improvement, and monitor progress toward targets.

·        
Present
detailed performance reports to senior management on a monthly, quarterly, and
annual basis, along with actionable recommendations for future initiatives.

Required profile

Qualifications:

·        
Education: Bachelor’s degree in business, Finance,
Marketing, or a related field. An MBA or relevant certification is highly
desirable.

·        
Experience: Minimum of 7-10 years of experience in a
sales or deposit growth role within the banking or financial services sectors,
including 3-5 years in a senior leadership capacity.

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